What charmed us about mint was their creative side and the fact that we felt they cared about our success. We're not just another account in their portfolio. Working with them is always enjoyable and constructive. We feel understood and supported.

Alexandra & Marie-Josée, Co-Founders
Company
Horace
Head Office
Repentigny, QC
Number of employees
1-10
Industry
Online jewlry

Objectives.

  1. Increase online sales
  2. Make advertisements profitable 

Challenges

Before the transition of digital accounts to mint., the following challenges were encountered:

  1. Significant fluctuations and instabilities in sales (sales decrease of 4% in 2022-2023)
  2. Insufficient and non-existent profitability despite a high budget spent (MER increased by 35% YoY) 
  3. Unknown breakeven point hindering strategic decision-making 
  4. Saturation of the online jewelry industry

Our Strategies.

1.
Adoption of a streamlined approach and structure
2.
Sales optimization through ABO & CBO
3.
Relying on creativity to stand out

How did we reach the goal?

Back to basics: a simplified strategy

In addition to temporarily removing some underperforming platforms like Pinterest Ads, we proceeded with a rationalization of existing structures. For example, in the previous Google Ads strategy, which was highly segmented, there were two distinct Shopping campaigns: "Shopping All" and "Shopping Best Seller." After extensive A/B testing, we decided to focus our resources solely on the "Shopping Best Seller" campaign due to its superior performance. This consolidation allowed us to improve profitability while reducing our advertising investment. Given the intense competition in the online jewelry industry and the presence of major players, we also temporarily set aside our Search campaigns to focus our efforts on more profitable short-term strategies.

Result:

  • +17.31% conversion rate
  • $1.16 ROAS 24.89% increase in average order value

ABO & CBO: Sales Stability with Increased Efficiency

We implemented Ad Set Budget Optimization (ABO) campaigns to assess the interest of each ad set. Following the analysis of A/B test results, the most performing interests were grouped into a single ad set within a Campaign Budget Optimization (CBO) campaign. This approach optimized the allocation of advertising funds towards the most performing areas, contributing to budget reduction while ensuring sales stability, all supported by continuous A/B testing.

Results:
CBO Campaign vs. ABO Campaign
From April to December 2023

  • Cost per Add to Cart (ATC): $2,82 vs. $4,41
  • Cost per Purchase (CPA): $60,23 vs. $89,49
  • Cost per Click (CPC): $0,68 vs. $1,06

Setting apart with creativity in a saturated industry

In this tactic, the focus was on ideation and creation of original, colorful, and impactful visual concepts. The aim was to differentiate from the industry's conventional and monochromatic designs. By leveraging unique concepts, this approach aims to counter market saturation and effectively capture the attention of the target audience.

The Results.

46%
decrease in blended nCPA 

from April 1st to February 29th, 2023

5%
increase in Average Order Value 

from April 1st to February 29th, 2023

18.18%
reduction in MER 

from April 1st to February 29th, 2023

Looking to increase your sales across Canada? Contact us.

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.